Hey @CallMeGwei - all very interesting feedback, thank you! It’s valuable to hear how the candidate experience looks from the other side
I don’t have any specific questions at the moment, actually. I was just canvasing Status resources for more information generally.
The best places to start imo would be (and I guess you already checked these but just to be sure or if anyone else is reading this that has the same questions):
- Discuss.status.im - for discussions and updates on day to day work
- Our community Discord, or the Status app - most of our IM, the heartbeat of our “virtual office”, is open (bar a few sensitive channels). Hanging out in chat with us & the community will give you a good idea of the people, the culture & the way we collab
- people-ops.status.im - our open source equivalent of an
employee manual
for core contributors.
- Checking out a Town Hall - these happen every fortnight and have updates from our teams as well as announcements.
I read the Q4 quarterly report and section seven, Contributors , was extremely interesting. (So interesting, in fact, that I might suggest it should be made more accessible to people perusing the hiring section of the Status website.)
So we’ve deliberately not in the past signposted too much of our content to candidates - the reason being if a candidate is interested in the project, they can quickly figure out we’re a transparent org and that lots of info about the project is out there in the public domain already. I wouldn’t want to set the expectation that people should read through a bunch of content, and my assumption was if people are genuinely interested they will quickly find the info they’re looking for (or be able to chat to one of us directly if not). I’d be interested to hear your thoughts on this though - if there’s a feeling that there are certain things all candidates will be interested in and we can make applying to us a much more informed experience from the get-go, then I’d be happy to update our jobs page.
The turnover rates expressed in the quarterly report seemed a little high, and so I went looking for some first-hand accounts of what it’s like to work with the Status team.
It’s true - turnover is higher than I would like it to be, and a not-insignificant part of it can be attributed to market & financial factors. We’re trying to do more to listen to core contributors, build a sustainable ecosystem, and bring onboard funding & expertise - all of which should mitigate attrition. In the meantime I think continuing to be transparent about why contributors leave is important, so we’ll keep sharing that info in the quarterly reports.
In terms of hearing some more about contributor experience, I think hanging out or even lurking in Status or in our Discord is a good way to check out the vibe. A lot of our team also use Twitter and publish regular updates about their work. Feel free also to reach out to people directly - though we are a small team and people may not always have bandwidth to reply, we try to be as welcoming and helpful as we can to people newer to the community.
Even sneaking a few personal stories into the quarterly reports would be fun!
Yeah why not Ok let me put this on the slate for the Q1 report and see if it works with the other copy. The quarterly report has quite a broad readership, so I can’t say 100% it’ll fit, but let me see what I can do
cc @Shiraz110 re updating our hiring collateral.