Hi everyone!
The Status UXR team recently completed another round of tests for post-beta wallet transaction designs and transactions via chat in 0.9.22. We’re excited to share our findings with the rest of the community. Included below is a brief summary of the study and link to the findings.
In particular, we’re hoping to use these findings as a discussion guide towards our next prototype designs and quick wins and priority areas we should tackle. So, we would love to hear your thoughts/feedback on these points! Our next steps will be further working with the UX/wallet team to flesh out viable designs that address this feedback.
Our Objective
Get an overall sense of the UX for send/receive in our post-beta wallet transaction prototype and transactions via chat in 0.9.22 to identify areas of improvement. Here’s a link to the findings.
The TL:DR is:
Overall users find the prototype and app easy to use when it comes to send/receive transactions. However, certain UI/copy changes should be made to address confusion regarding the purpose of the transaction phrase and highlighting the importance of backing up seed phrase.
A prioritized list of areas of improvement include (no particular order yet):
- Communicate utility of TX phrase clearly
- Use clearly differentiated TX emojis
- Highlight importance of backing up seed phrase earlier on
- make next actionable steps clear if emojis incorrect
- Add a convert tool (fiat → ETH) so users can easily when sending/requesting crypto via chat
This is based on our qualitative feedback from people that these areas seem to be the biggest blockers to their general understanding or task completion.
A more exhaustive list of potential areas of improvement is listed in on slide 4 linked here